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Letter to the Editor... Cell phone users beware - 911 calls may not work

To the Editor: I'm writing to you today to inform you of something that may interest you to investigate further and/or let others who have cell phones know. I recently needed to call 911 on my cell phone for medical help. I do not have a land lin...

To the Editor:

I'm writing to you today to inform you of something that may interest you to investigate further and/or let others who have cell phones know.

I recently needed to call 911 on my cell phone for medical help. I do not have a land line. I kept getting the message "Cannot complete as dialed." I had to call my mom to get her to call 911 for me. She couldn't get through on her cell phone either, she was close to home so went there to call.

Complete anger came across me because I couldn't get through. Had I been in more imminent danger I could have ended up dead. My service provider, Cell One, received an earful from me later that day. They wrote up a trouble sheet and investigated what happened. They called me a day later and told me that it was not their service, but that 911 dispatch kicks back cell calls if they receive more than two at a time.

Forgive me for being confused, but should any 911 call be "kicked back?" I'm not sure about land lines, but as a cell phone user I pay a $.65 charge for 911 service a month. Where in the heck is this money going if not to pay for us to be able to get through?

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Someone needs to shed some light on this before someone ends up dying. Hopefully no one has already.

Elisha McDowell, Cloquet

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